Meta Group: CIOs must transform negative view of IT

IT spending is apparently still seen as a drain on costs. I wonder what the cause is - other intangible spends such as marketing don't get the same bad press. Is it: the business - technical language barrier? the failure to measure return on IT investment? the over-selling of 'snake oil' cure-alls by suppliers? the short lifespan of many (desktop) systems? the fact that IT staff are expensive to employ? the number of projects in chaos? Hmmm, could be...

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